Privacy Policy – Aqua Star Pet

    Effective Date: June 5, 2026

    At Aqua Star Pet, we are deeply committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and purchase our products.

    1. Information We Collect

    When you visit our store or make a purchase, we collect certain information necessary to process your orders and improve your shopping experience.

    • Personal Information: When you place an order, we collect details such as your name, billing address, shipping address, email address, and phone number.
    • Payment Information: For secure transactions, we use Stripe as our payment processor. We do not store your complete credit card numbers on our servers; all payment data is encrypted and securely processed by Stripe.
    • Device Information: We automatically collect certain information about your device, including your IP address, web browser type, time zone, and some of the cookies installed on your device, to help us analyze site traffic and improve our store.

    2. How We Use Your Information

    We use the collected information primarily to fulfill any orders placed through our website. This includes:

    • Processing your payment information and arranging for shipping.
    • Providing you with order confirmations and shipping updates.
    • Communicating with you regarding customer support inquiries.
    • Screening our orders for potential risk or fraud.

    3. Sharing Your Personal Information

    We share your Personal Information only with trusted third parties to help us provide our services to you:

    • Payment Processors: We share necessary transaction data with Stripe to process your payments securely.
    • Shipping Partners: Your name, address, and phone number are shared with shipping carriers to deliver your orders directly to your doorstep.
    • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, or to respond to a lawful request for information we receive.

    4. Data Security

    We implement robust security measures, including SSL (Secure Socket Layer) encryption, to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

    5. Cookies

    We use cookies to enhance your browsing experience, remember your cart items, and understand how you interact with our website. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.

    6. Your Rights

    You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

    7. Contact Us

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by phone using the details provided below:

    • Company Name: Aqua Star Pet
    • Email: support@aquastarpet.shop
    • Phone: +1 212-431-4311
    • Address: 44 Henry St B, New York, NY 10002, United States